1. Introduction
Lecca Digital, LLC ("we," "us," "our," or "Lecca") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
This policy describes:
- The types of information we may collect or that you may provide
- Our practices for collecting, using, maintaining, protecting, and disclosing that information
- Your rights regarding your personal information
2. Information We Collect
We collect several types of information from and about users of our Services, which may include personal information that can be used to contact or identify you.
Information You Provide Directly
When you use our Services, you may provide us with:
- Account Information: Name, email address, company name, and password when you create an account
- Payment Information: Billing details, credit card information (processed by secure third-party payment processors)
- Communications: Information you provide when contacting our support team or participating in surveys
- Content: Information you input, upload, or store while using our Services
Information Collected Automatically
When you interact with our Services, we may automatically collect:
- Usage Data: Information about how you use our Services, including pages visited, features used, and time spent
- Device Information: IP address, browser type, device type, operating system, and unique device identifiers
- Location Data: General geographic location based on your IP address
- Log Information: Server logs that record information about your use of our Services
Information from Third Parties
We may receive information about you from other sources, including:
- Third-party services that you connect to our platform (with your authorization)
- Social media platforms when you interact with us through those services
- Service providers that help us with payment processing, analytics, and marketing
3. How We Use Information
We use the information we collect for various business purposes, including:
Purpose | Description |
---|---|
Service Delivery | To provide, maintain, and improve our Services; to process transactions; and to manage your account |
Communication | To send service-related announcements, respond to inquiries, and provide customer support |
Personalization | To customize your experience and provide content and features tailored to your interests |
Analytics & Improvement | To analyze usage trends, measure effectiveness, and develop new products and features |
Security & Protection | To protect our Services, detect and prevent fraud, and address security issues |
Legal Compliance | To comply with legal obligations, enforce our terms, and protect our rights and property |
Marketing | To send promotional communications (with your consent where required by law) |
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Performance of a Contract: When processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided they don't override your rights
- Consent: When we have obtained your explicit consent for specific processing activities
- Legal Obligation: When processing is necessary to comply with a legal obligation
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process it and whether we can achieve those purposes through other means
- Applicable legal requirements
Upon expiration of the retention period, we will securely delete or anonymize your personal information.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
While we implement safeguards designed to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your information transmitted to our Services.
You play an important role in keeping your information secure by maintaining the confidentiality of your account credentials and not sharing them with others.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws (such as GDPR, CCPA/CPRA, or others):
Right | Description |
---|---|
Access | Request access to the personal information we hold about you |
Correction | Request correction of inaccurate or incomplete information |
Deletion | Request deletion of your personal information in certain circumstances |
Restriction | Request restriction of processing of your personal information |
Portability | Receive your personal information in a structured, machine-readable format |
Objection | Object to processing based on legitimate interests or for direct marketing |
Withdraw Consent | Withdraw consent where processing is based on your consent |
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request in accordance with applicable laws.
You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
10. International Transfers
Lecca is based in the United States. Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.
When we transfer your personal information outside of the European Economic Area (EEA), United Kingdom, or Switzerland, we implement appropriate safeguards to ensure your information remains protected, such as:
- Standard Contractual Clauses approved by the European Commission
- Other legally recognized mechanisms for international data transfers
By using our Services, you consent to the transfer of your information to countries outside your country of residence.
11. Children's Privacy
Our Services are not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children.
If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information. If you believe we might have any information from or about a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other reasons.
When we make changes, we will revise the "Last Updated" date at the top of this policy. If we make material changes, we will provide notice through our Services or by other means to give you an opportunity to review the changes before they become effective.
We encourage you to periodically review this Privacy Policy to stay informed about our information practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Lecca Digital, LLC
Email: support@leccaai.com
Phone: 801-900-7509
Address: [Your Business Address Here]
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.