Privacy Policy

Last updated: December 2, 2024

1. Introduction

Lecca Digital, LLC ("we," "us," "our," or "Lecca") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

This policy describes:

  • The types of information we may collect or that you may provide
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information
  • Your rights regarding your personal information

2. Information We Collect

We collect several types of information from and about users of our Services, which may include personal information that can be used to contact or identify you.

Information You Provide Directly

When you use our Services, you may provide us with:

  • Account Information: Name, email address, company name, and password when you create an account
  • Payment Information: Billing details, credit card information (processed by secure third-party payment processors)
  • Communications: Information you provide when contacting our support team or participating in surveys
  • Content: Information you input, upload, or store while using our Services

Information Collected Automatically

When you interact with our Services, we may automatically collect:

  • Usage Data: Information about how you use our Services, including pages visited, features used, and time spent
  • Device Information: IP address, browser type, device type, operating system, and unique device identifiers
  • Location Data: General geographic location based on your IP address
  • Log Information: Server logs that record information about your use of our Services

Information from Third Parties

We may receive information about you from other sources, including:

  • Third-party services that you connect to our platform (with your authorization)
  • Social media platforms when you interact with us through those services
  • Service providers that help us with payment processing, analytics, and marketing

3. How We Use Information

We use the information we collect for various business purposes, including:

Purpose Description
Service Delivery To provide, maintain, and improve our Services; to process transactions; and to manage your account
Communication To send service-related announcements, respond to inquiries, and provide customer support
Personalization To customize your experience and provide content and features tailored to your interests
Analytics & Improvement To analyze usage trends, measure effectiveness, and develop new products and features
Security & Protection To protect our Services, detect and prevent fraud, and address security issues
Legal Compliance To comply with legal obligations, enforce our terms, and protect our rights and property
Marketing To send promotional communications (with your consent where required by law)

5. Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Service Providers

We engage trusted third-party service providers to perform functions on our behalf, such as:

  • Payment processing
  • Cloud hosting and infrastructure
  • Customer support and communication tools
  • Analytics and performance monitoring
  • Marketing and advertising services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

For Legal Reasons

We may disclose your information if required to do so by law or in response to:

  • Valid legal process (e.g., subpoenas, court orders)
  • Requests from government or law enforcement agencies
  • Investigations of potential violations of our terms
  • Protection of our rights, property, or safety, or that of our users or others

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you, including:

Type Purpose Duration
Essential Cookies Required for basic site functionality and security Session or persistent
Performance Cookies Collect information about how visitors use our site Persistent
Functionality Cookies Remember choices you make to provide enhanced features Persistent
Targeting Cookies Used to deliver relevant ads and track advertising performance Persistent

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

Do Not Track Signals

Our Services do not currently respond to "Do Not Track" signals from browsers. For information about Do Not Track, visit allaboutdnt.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process it and whether we can achieve those purposes through other means
  • Applicable legal requirements

Upon expiration of the retention period, we will securely delete or anonymize your personal information.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

While we implement safeguards designed to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your information transmitted to our Services.

You play an important role in keeping your information secure by maintaining the confidentiality of your account credentials and not sharing them with others.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws (such as GDPR, CCPA/CPRA, or others):

Right Description
Access Request access to the personal information we hold about you
Correction Request correction of inaccurate or incomplete information
Deletion Request deletion of your personal information in certain circumstances
Restriction Request restriction of processing of your personal information
Portability Receive your personal information in a structured, machine-readable format
Objection Object to processing based on legitimate interests or for direct marketing
Withdraw Consent Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request in accordance with applicable laws.

You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

10. International Transfers

Lecca is based in the United States. Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.

When we transfer your personal information outside of the European Economic Area (EEA), United Kingdom, or Switzerland, we implement appropriate safeguards to ensure your information remains protected, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Other legally recognized mechanisms for international data transfers

By using our Services, you consent to the transfer of your information to countries outside your country of residence.

11. Children's Privacy

Our Services are not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information. If you believe we might have any information from or about a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other reasons.

When we make changes, we will revise the "Last Updated" date at the top of this policy. If we make material changes, we will provide notice through our Services or by other means to give you an opportunity to review the changes before they become effective.

We encourage you to periodically review this Privacy Policy to stay informed about our information practices.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Lecca Digital, LLC
Email: support@leccaai.com
Phone: 801-900-7509
Address: [Your Business Address Here]

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.